Structo Logo

Trust Center

Security & Compliance

Enterprise-Grade Security

Our platform is built on AWS infrastructure with comprehensive security measures to protect your sensitive construction data. This page outlines our approach to security, compliance, and privacy.

AWS US-East-2
All data in USA
AES-256
End-to-end data encryption
GDPR/CCPA
Fully compliant
Data Privacy
Data never stored by AI providers

Infrastructure & Architecture

Enterprise-grade infrastructure built on AWS

Regional Deployment

Primary region: AWS US-East-2 (Ohio)

Data residency: All customer data remains in the United States

High availability architecture with automatic failover

Database & Storage

Document Storage: Amazon S3 for scalable, durable object storage

Metadata Storage: Amazon DynamoDB for fast, secure access to project metadata

Backup Strategy: Automated daily backups with 30-day retention

Authentication & Access Control

Enterprise-grade identity management and access control

Identity Management

Powered by Auth0, an industry-leading identity platform:

Multi-factor authentication (MFA) available

Single Sign-On (SSO) for enterprise customers

RS256 JWT tokens with automatic expiration

Role-Based Access Control (RBAC)

Project-level permissions ensure users only access their own data

Team member access can be granted and revoked instantly

Audit logs track all data access and modifications

AI & Machine Learning

Intelligent document processing with privacy at the forefront

Document Processing

We use OpenAI's GPT models to extract and analyze data from construction documents. This enables:

Automated Schedule of Values (SOV) extraction

Contract analysis and compliance checking

Change order processing

Data Privacy in AI Processing

Your data is never used to train AI models

AI providers do not store or retain your documents (per enterprise agreements)

All processing happens in real-time with immediate data deletion

Encryption

Industry-standard encryption protecting your data at all times

Encryption at Rest

All data stored in AWS S3 is encrypted using AES-256 encryption with server-side encryption (SSE-S3). Database metadata in DynamoDB is also encrypted at rest.

Even if unauthorized access occurs, data cannot be deciphered without proper encryption keys.

Encryption in Transit

All communication is secured using TLS 1.2 or higher encryption protocols. This includes:

API communications between client and server

Data transfers to/from AWS services

Third-party integrations (Auth0, OpenAI)

Data Usage & Privacy

Complete transparency about how we handle your data

What We Collect

DocumentsPDFs, images, spreadsheets
Project DataNames, dates, values
User InfoEmail, name, company

How We Use Your Data

Your data is completely encrypted and used exclusively for providing our service: document parsing, analytics, insights generation, and system performance monitoring.

What We DON'T Do

Train AI models
Share with marketers
Sell your data
Use for other purposes

Data Retention

We maintain secure backups of your project data while you maintain an active subscription. Upon account closure or data deletion requests, all associated data is permanently removed from our systems within 30 days.

Compliance & Standards

Meeting industry standards and regulatory requirements

Privacy Regulations

GDPR Compliant

European data protection standards

CCPA Compliant

California privacy requirements

Security Compliance

SOC 2 Compliant Architecture

Official certification processing in progress

Infrastructure Partners

Trusted service providers that help us deliver secure services

ProviderServiceLocation
Amazon Web Services (AWS)Cloud InfrastructureUnited States
Microsoft AzureCloud Infrastructure, Artificial IntelligenceUnited States
Auth0Authentication & IdentityUnited States
OpenAIArtificial IntelligenceUnited States
Google GeminiArtificial IntelligenceUnited States

Last updated: November 2025

© 2025 Structo Inc. All rights reserved.